Karbz wrote:
That's your issue there, you are discussing it in "Discord General" where as your first approach should be to approach me with all evience. Contrary to my last message to you, I now handle staff complaints and then issue them to the appropriate manager to handle the punishment. As you are openly discussing it in Discord (although no issues there) staff are going to see it from a different perspective compared to how you are viewing the situation.
All staff, and players should be treated with respect. However if you're not willing to show respect towards staff, don't expect them to carry out any favours for you. There are no "egos or desires" happening, what's happening is poor communication, poor evidence towards complaints, and taking things too personally.
Looking forwards to grabbing more information from you, and evidence if you actually have it.
The issue is, that people seem to be so fed up with (some) of the staff team, and people feel like the staffs are free to do as they see fit. People do not see these "infractions" or "warnings" to staff. People see that a staff member is misbehaving, and then getting no punishment for it (even if there is a punishment, but it's behind closed doors)
I'm guessing the reason people have started to prefer airing their dirty laundry in general is exactly because of this. I got manually banned on discord just for asking for the screenshot of x4x wishing cancer on someone's mother. And, I doubt I am the only one thinking it, but I feel like reporting is pointless. I had to manually appeal my ban through a manager, and was not even given an actual reason for the ban by x4x. And given the reputation of the staff complaint system, I doubt he got even a slap on the wrist.
Staffs continue to misbehave and abuse their power, and any action taken against it has in my experience either been nonexistant or far too late. These 'staff infractions' dont feel like anything is happening when you report a staff member, and they get to keep their role. People resort to starting shit in discord, because that atleast will get a reaction out of people. The fact that previously staff complaints were private did not help this in the slightest, creating even more distrust against the hiring practices.
Even considering these infractions, you are being way too lenient. It seriously does not take 3 times of fucking up to even consider "Hmmm, maybe this guy who hands out perma bans without thinking isnt a fit for the staff team"
That's why people do not trust the staff complaints. Staffs get WAY too many chances to fuck up over and over again, before getting a warning, a few day demotion or some other bullshit.
You also mentioned about the egos, and you know yourself that what you said is a lie. Some of the people that get promoted, you can instantly tell that even getting the slightest ounce of power (in a 2004 game) gets in to their head. Poor communication is also a problem, but a problem that is probably caused by these staff members themselves, by banning and muting the person they are trying to "beef" with. These staff members get it into their head that suddenly when their name is a different color, they are above these peasant players and start to demand respect. Granted, this is probably an issue everywhere but this has happened SO MANY FUCKING TIMES in mcnr it's unbelieavable.
You seriously need to step up the fucking hiring practices, and actually think if someone is a good candidate instead of hiring the next random player because the previous one got tired of playing. I'd actually make a fucking list of each time you fucked up with promoting someone, but I highly doubt any of this will actually make a difference, so I'm not going to bother. And I personally feel my negative outlook on the situation is realistic. You certainly have good individuals in the staff team, but the shitty ones overshadow them by so much, it makes the entire team look bad.
