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Items not being returned after house robbery

Anthony Admin · 342 posts
(edited)
In-game Name:Anthony
Date and time (UTC) of incident:2025-01-15T01:02
Script version and build:version 2.1.8 build 438e8fb
What exactly were you doing, with who, where etc.:I had a safe inside a caravan i owned and had exactly 975,000$ stored there in cash!When i went to withdraw that cash, it said the safe has recently been stolen and it should be returning soon!But here lays the problem! As i've seen and as many players have told me already, the safe won't be returning which indicates that my almost 1 million dollar in cash are gone!
What did you expect to happen, and what actually happened? What is the bug?I request a reffund of the money that have vanished with this bug!
Have others experienced the issue?Yes
Have you experienced the issue multiple times?First time
Can you replicate the issue? If so, please provide steps to do so.I mean yes just have a safe inside ur house and let someone steal it then wait and it will never return!
Can you think of any special circumstances that might have caused the issue?nope


Supporting Media:
https://imgur.com/a/sHeM1dS
x4x Assistant Operations Manager · 1,378 posts
I "THINK" if you sell the house you will get the money from the safe. Buy it back afterwards. I tested it 1 month ago like this while my safe wasn't there and it worked...
Veteran950 Original Gangster · 908 posts
x4x wrote:
I "THINK" if you sell the house you will get the money from the safe. Buy it back afterwards. I tested it 1 month ago like this while my safe wasn't there and it worked...


Sell to players = too much time
Sell to bank = 25% cash loss from what the price was paid
https://www.youtube.com/shorts/B1ufxZ93DZU
Anthony Admin · 342 posts
(edited)
I will try and let you know if it works!


Update : As this house where i stored was a very cheap caravan costing barely 30k ! I sold it and yes i successfully got the 975K $ i had back into my wallet.
So if you have a similar problem and your situation is similar to mine where the house isnt that much expensive, then your solution is to sell to house back to avery properties and get ur money back!

Dont try this if you have an expensive house because you will end up losing too much value!

As i believe this issue was already addressed by someone before me and as i got my money back, i request this case to be dismissed or closed!
x4x Assistant Operations Manager · 1,378 posts
Anthony wrote:
Update : As this house where i stored was a very cheap caravan costing barely 30k ! I sold it and yes i successfully got the 975K $ i had back into my wallet.
So if you have a similar problem and your situation is similar to mine where the house isnt that much expensive, then your solution is to sell to house back to avery properties and get ur money back!


You are welcome but I think this is common sense:

Anthony wrote:
Dont try this if you have an expensive house because you will end up losing too much value!
Sharky Ex-Staff · 380 posts
x4x wrote:
You are welcome but I think this is common sense:



Yes, I will dig into it.
Sharky Ex-Staff · 380 posts
I will unlock this topic once I get to find out the issue that is causing this.
Anthony Admin · 342 posts
Bug report by Anthony (forum topic #23848)
Issue #4291
IssueStolen items not being returned to houses after robbery
DescriptionStolen items and safes from houses aren't returned by insurance
Script areaHouse robbery / insurance
PriorityMedium
Logged byAnthony
Assigned toMike
StatusNew
CommentsNo more testing needed!I just want to mention that this house robbery affect players gameplay since they cant have access to the money/ammo/items stored inside the safe once their houses are robbed!The issue could be with the insurance code not working properly.

starseeker Admin · 508 posts
This is Fixed now.
Moved to Fixed Bugs