To sum this up,
Replying to the matter about no staff online in midnight: Staff ain't in-active, it's just that their timezones (most of them) do not allow them to be around in the midnight timezone of the UK. I myself tend to be active in that time but I have been facing some complications which is why I'm not making much appearances for now.
Replying to the reports being ignored or the /ask: When staff numbers on the server are low, or in other words only a few (or only 1 staff member) are online at that time. They tend to set priorities to control the server especially with the times they are trying to bring order to the server when they are on their own, So here are general staff moderation priorities that are used in any server whatsoever which should make this clear.
1- Deal with hackers/cheaters, that's the main priority.
2- Deal with player reports and bring order to any chaos that commences within the server such as spam or toxic arguements.
3- Assist players in need (be it a question in the main chat or /ask).
4- Other staff duties.
So, what I'm trying to say by this. If your /ask was ignored, it means staff are handling the priorities listed above. And if your /report was ignored, it means staff are occupied with other reports or dealing with the priorities listed above it. And if you reported a hacker, if he is blatantly hacking such as flying or insta kills, they will be immediately banned. And if it's hacks like teleports or aimbot, you must give staff time to spectate and confirm them doing it.
Replying to the general state of the current staff numbers: Timezones are things to put in mind, and the applications form exist for a reason, say you are a good fellow who meet the requirements and also believe your active timezone is sometime where staff are few/non available, then why not apply and help the staff team cover all timezones?
