staff duties

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Staff is not paid with irl money, just report them on forums with evidences.
dreams wrote:
dear mike plz make arrangements if any player complain in game using /reports then plz make it compulsory for staff(in game) stop playing and solve complains. manytimes when i complain in game staff sometime not seeing or they see when city changes and the reported player quit the game and then satff says unable to solve or whatever bcoz they busy.   
plz make it compulsory whenever complain made by players on the spot satff should take action not after city change or after they finish  their jobs. yesterday i made 3 complains  JOKER$ vague karan_op  chrisg in game that time but no action taken i waited for more than 30 minutes. yesterday i complain on forums till now  no actions taken by any admin but they have time to solve other complains but not mine
If you are not happy with how your report was handled you can report it on forums or to a Manager. You also need to keep in mind that there might not be staff online at the moment or that they might actually be busy and did not have the time to respond to it.
They have a life too, stop blaming them for not giving time to a game.
trina wrote:
If you are not happy with how your report was handled you can report it on forums or to a Manager. You also need to keep in mind that there might not be staff online at the moment or that they might actually be busy and did not have the time to respond to it.


ok ill give proof next time how staff not responding on reports in game with time thank u. when i report i check that any admin online or not. np