Bug reporting
There will always be bugs in code. We rely on players reporting issues to us promptly and correctly so that we can investigate and fix them.
If you discover a bug which has the potential to be exploited to gain an advantage or unfairly gain cash/score/etc. please report it directly to testers/management and not in public.
To report a bug, please create a post in this forum section detailing the following points, if relevant. Please include as much detail as you possibly can. Even if you think it's irrelevant it might be just the piece of information we need to pin point the issue.
- What is your in-game name and account ID (if known)?
- What happened exactly?
- What circumstances may have led to the issue?
- Has anyone else experienced the issue?
- Can you replicate the issue?
- Can you provide us with step-by-step instructions on how to reproduce the issue ourselves?
- If relevant, what was the time and date (GMT) of the issue?
Please provide screenshots and/or a video if these will help us identfy the issue.
Thank you.
