The new solution of the NEW SYSTEM

### **Overview** The transition to the integrated ticket system on mikescnr.com/support successfully solved account authentication and protected reporters from target harassment/retaliation. However, as noted by parts of the community, moving completely away from public forums reduced **community transparency and awareness of server enforcement**. Rather than reverting back to the old forum system, we can create a **middle-ground solution** that keeps Mike’s integrated ticket structure intact while restoring the public clarity and learning value that the forums used to provide. --- ### **The Proposed Solution: Automated "Sanction / Ban Log" Board** Create a public, read-only **"Enforcement & Resolved Reports"** tab on the website or Discord log channel that automatically updates when a ticket results in a temporary ban, infraction, or permanent punishment. #### **Key Features:** 1. **Anonymous Reporter Protection:** * The identity of the player who opened the ticket remains **100% private** to protect them from in-game retaliation. 2. **Public Transparency of Punishments:** * The log displays basic, verified facts once a ticket is closed with disciplinary action: * **Offender:** `[Player Name / ID]` * **Violation:** `[Rule Broken, e.g., Racism / TP Hacks / Airbreak]` * **Action Taken:** `[4 Infraction Points / 3-Day Ban / Permanent Ban]` * **Handling Staff Member:** `[Admin Name]` 3. **Redacted Evidence Snippets (Optional for Major Bans):** * For major bans (e.g., cheaters or severe toxicity), staff can attach a redacted log snippet or screenshot confirming the offense without leaking sensitive player data. --- ### **Why This Works for Everyone** * **Preserves Mike's Core Goals:** * Keeps everything integrated with MCNR game identities. * Protects reporters from public drama and targeted harassment. * Eliminates useless "he said, she said" forum clutter. * **Solves Community Concerns:** * **Restores Transparency:** Players can clearly see that staff are actively enforcing rules and taking reports seriously. * **Acts as a Deterrent:** Potential rule-breakers will see real-time consequences for toxic behavior and cheating. * **Educational Value:** Players can see what specific actions lead to infractions, leaving no confusion about server boundaries. --- ### **A recent change that needs to be discussed** Staff has recently trying to not tell the exact consequence of the certain report , Who really wants to keep the punishment of rule-breaker a secret. If the staff really don’t want to be transparent about the action then i guess this suggestion would be straight forward rejected but anyways that information shouldn’t be hidden.