After reading through the relevant chatlogs and discussing the incident with the other managers, we concluded that both parties were in the wrong, in one way or another. Firstly, Bode, the constantly taunting Win in order to provoke a reaction from them is not welcomed. I agree that Win could have just used /ignore on you, but that does not give you a free pass to constantly taunt them. At the end of the day, we all want to enjoy ourselves while playing in the server without having to constantly be berated with taunts and other unfavorable comments. Therefore, the mute that Win gave is justifiable, however not the length of it which should have been at most 5 minutes or so.
Win along with all staff in general should try their best to de-escalate situations. The replies that Win made towards you, Bode, did not help the situation and instead escalated the situation until you were muted. Therefore, Win will be talked to and possibly disciplinary action may be given.
If you do not agree with this decision, you can always DM Karbz on discord to appeal this decision.