You have a total of 14 infractions which are marked as Harass/flame/insult.
You want a chance to be forgiven, I think you have forgotten that you have done the same thing in the past quite a lot of times? It's not your first time at all, not even your second or third probably, just look at your infraction history. You were already given 1 point infraction by another staff member for your remarks, but that was not enough considering the severity of your remarks and your history of insulting people.
You are currently banned for 10 years, this ban was not manually put but was automatically set due to you exceeding 10 infraction points for like the 3rd or 4th time I guess.
I can agree on shortening this ban length to 1 month or something, but you will need to serve your time, final decision is upto the management.