Author Topic: Forgot your password? Request a reset here. Also, more info on security inside  (Read 86293 times)

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Offline Mike

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Account Recovery (Password Reset)

Introduction
Have you forgotten the password for your in-game account? Find out below ways to get back into your account.

With Discord Verification
If you have verified your Discord account and linked it with your in-game account, you can reset your in-game account password via Discord.
Simply message the MCNR bot with the command /password.


Without Discord Verification
If you did not previously verify your Discord account, the only way we can reset your password manually is if you can prove your identity. The only reliable way to do this is by your IP address. Your current IP address (which you are using to post from) must match (one of) the last IP address(es) used to login to your account recently.
Simply reply below and a member of staff will try to help you get back into your account.

Do not publicly post your IP address; staff can see it.

If your IP address has changed it's unlikely we'll be able to help you regain access to your account, but request help below and we'll see what we can do.
We have to prioritise security first, and can't just give you access to accounts we can't prove are yours.

IMPORTANT REMINDER: Password Security
Your MCNR password is there to prevent others playing on your account. You should use a strong (long, complex and no common words or phrases) password that cannot be easily guessed by others. It should still be memorable though.

A good idea for a long but memorable password is three or four words joined together with numbers/symbols mixed in. For example 'Right2RemainSilent!'. Passwords such as ‘NAf£&5ibf!@@85HRTjhu’ might be more complex but this isn’t helpful if you keep forgetting your password. This isn't your bank account.

Finally, and most importantly, NEVER use the same password on another server, website or account. If your password is the same on all your accounts, it only takes one to be comprimised for all your accounts to potentially be compromised...

Your email password should be your strongest and definitely unique, as email account access can give one access to reset any accounts associated with the email address.

Thanks.
« Last Edit: January 25, 2023, 08:21:58 pm by Mike »
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Offline AnimeKitty

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Re: Forgotten password? Request reset here
« Reply #1 on: November 17, 2019, 08:53:10 pm »
In-game name : AnimeKitty
IP : **.***.***.* (ip has been removed by an admin)
« Last Edit: November 17, 2019, 09:51:11 pm by codeshadow »

Offline Failedgy

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Re: Forgotten password? Request reset here
« Reply #2 on: January 25, 2020, 10:17:06 am »
In Game Name : Failedgy

Offline Mike

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Re: Forgotten password? Request reset here
« Reply #3 on: January 25, 2020, 04:16:35 pm »
In Game Name : Failedgy
Your IP address here does not match the IP address last used to play on that account. Therefore we cannot confirm your identity and cannot reset that accounts password.
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Offline RoboKill

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Re: Forgotten password? Request reset here
« Reply #4 on: January 26, 2020, 03:46:22 pm »
Your IP address here does not match the IP address last used to play on that account. Therefore we cannot confirm your identity and cannot reset that accounts password.
I confirmed it was him with a matching IP on the game and forum and reset his password yesterday. Apologies for late answer.

Offline CedoxSRB

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Re: Forgotten password? Request reset here
« Reply #5 on: January 31, 2020, 05:42:43 pm »
IGN:CedoxSRB
IP:-removed-
« Last Edit: January 31, 2020, 05:49:12 pm by Mike »

Offline Mike

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Re: Forgotten password? Request reset here
« Reply #6 on: January 31, 2020, 05:49:21 pm »
IGN:CedoxSRB
IP:-removed-
Password reset. I'll PM you your new password.
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Offline GangstaBoyXD

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Re: Forgotten password? Request reset here
« Reply #7 on: February 15, 2020, 08:46:39 pm »
Hello, my username in the server is Gangsta_boy. I forgot my password and I need help to get it back. thank you.

Offline M3E6

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Re: Forgotten password? Request reset here
« Reply #8 on: February 16, 2020, 10:29:14 pm »
Hello, my username in the server is Gangsta_boy. I forgot my password and I need help to get it back. thank you.

Check your PM's

Offline Occhi_Di_Gatto

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Re: Password security notice (Request password reset here)
« Reply #9 on: February 20, 2020, 01:58:14 pm »
In game: GucciWalker
But my computer is broken now, and I'm typing on the phone. I don't know if my computer will change IP once reset, I hope not, so how should I make you accept that I am the owner of GucciWalker?

Offline Xx_Clara_Cynthia_xX

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Re: Password security notice (Request password reset here)
« Reply #10 on: February 20, 2020, 02:24:55 pm »
In game: GucciWalker
But my computer is broken now, and I'm typing on the phone. I don't know if my computer will change IP once reset, I hope not, so how should I make you accept that I am the owner of GucciWalker?
password has been reseted, check your discord Dm


Offline UsmanRaza

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Re: Password security notice (Request password reset here)
« Reply #11 on: February 23, 2020, 01:53:31 pm »
i have forgotten my password my ingame name Usman
but i have not played with this ip but please help me ASAP thankyou

Offline Funtastic Power

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Re: Password security notice (Request password reset here)
« Reply #12 on: February 23, 2020, 02:04:21 pm »
i have forgotten my password my ingame name Usman
but i have not played with this ip but please help me ASAP thankyou
I have resetted your in-game account pasword please check your Forum PM, thanks!



Offline M3E6

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Re: Password security notice (Request password reset here)
« Reply #13 on: February 25, 2020, 08:38:10 pm »
In game name Ali_hassan so long time and I had forgotten password

Your ip address here does not match what it is ingame.

Offline M3E6

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Re: Password security notice (Request password reset here)
« Reply #14 on: February 26, 2020, 12:25:30 am »
The IP still doesn't match, so we can't really proceed with the reset request unless you speak to Mike.

Offline Advicc.Kapoor

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Re: Password security notice (Request password reset here)
« Reply #15 on: February 26, 2020, 03:12:23 pm »
forgot password and need to reset it.
in-game username:RandiVinashak

Offline RoboKill

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Re: Password security notice (Request password reset here)
« Reply #16 on: February 26, 2020, 07:51:50 pm »
forgot password and need to reset it.
in-game username:RandiVinashak
Your IP address at forum doesn't match the one in the game so I can't confirm that it is you to reset it.

Offline Advicc.Kapoor

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Re: Password security notice (Request password reset here)
« Reply #17 on: February 27, 2020, 06:40:10 am »
i often change my wifi network for gaming and work, so maybe i can confirm it in another way?
i am using the same computer tho

Offline M3E6

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Re: Password security notice (Request password reset here)
« Reply #18 on: February 27, 2020, 10:51:25 am »
Well now the IP is totally different. so I don't know what PC you were using to access the account before. It's not even in the same range.

Offline Funtastic Power

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Re: Password security notice (Request password reset here)
« Reply #19 on: February 28, 2020, 02:00:47 pm »
In game name Ali_hassan so long time and I had forgotten password
Confirmed that it matches, and also resetted your password please check your forum PM!