Mike's Cops and Robbers

Community => General => Topic started by: xXxZIDANExXx on March 02, 2024, 09:45:18 am

Title: Staff Complaints
Post by: xXxZIDANExXx on March 02, 2024, 09:45:18 am: Hello there people,

I hope you're all doing great in your lives.

I wanted to raise a point of consideration regarding the management of staff complaints within our community. Currently, there appears to be a gap in the efficiency of addressing these concerns, particularly in terms of response time and transparency. Many complaints lodged via email to [email protected] are left pending, resulting in a lack of acknowledgment and eventually, closure for the complainants. Subsequently, so often these "good staff members" actually get away even if they have done something wrong.

Therefore, I strongly insist on reinstating the Staff Complaints section on the forums. This platform would facilitate quicker response times from staff, ensuring transparency in addressing concerns and enabling more effective resolution processes.

Regards,
Zidane
Title: Re: Staff Complaints
Post by: DimitRizz on March 02, 2024, 09:57:24 am: ChatGPT solves everything
Title: Re: Staff Complaints
Post by: Mido on March 02, 2024, 03:06:46 pm: Quote from: Dimitar on March 02, 2024, 09:57:24 am
ChatGPT solves everything
Title: Re: Staff Complaints
Post by: Hank_Montgomery on March 08, 2024, 05:12:28 am: I can attest to this. I've had 2 staff complaints pending since February, and I've got no response yet. Idk what's going on here. I sent a DM to Karbz on Discord a few weeks ago, but he ignores me.
Title: Re: Staff Complaints
Post by: Andualem on March 08, 2024, 05:38:34 am: Quote from: Hank_Montgomery on March 08, 2024, 05:12:28 am
I can attest to this. I've had 2 staff complaints pending since February, and I've got no response yet. Idk what's going on here. I sent a DM to Karbz on Discord a few weeks ago, but he ignores me.
According to this new system if you dm Karbz and got no response then you must DM Mike and then Mike will make the managers do their job
Title: Re: Staff Complaints
Post by: puuro on March 08, 2024, 05:46:45 am: isnt this a repostp
Title: Re: Staff Complaints
Post by: x4x on March 08, 2024, 09:23:08 am: I agree to this. Staff complaints should be public.

Sometimes it's not really about ruining the admin's reputation and/or putting him in a bad light. But it's mostly about getting justice, at the end of the day. I am sure that because the complaints are now hidden, some of the mods/admins being reported might think that they can get away with it "behind the scenes".

I sent recently 3 staff complaints and only 1 has been answered so far which is decent, but I think we do need full transparency. It would naturally "fix" many problems regarding the staff.
Title: Re: Staff Complaints
Post by: Hank_Montgomery on March 08, 2024, 11:35:06 am: Quote from: Andualem on March 08, 2024, 05:38:34 am
According to this new system if you dm Karbz and got no response then you must DM Mike and then Mike will make the managers do their job
Surprisingly, the reported staff member has been dismissed today.
Title: Re: Staff Complaints
Post by: [RsA]WorkRate on March 08, 2024, 12:43:32 pm: Quote from: Hank_Montgomery on March 08, 2024, 11:35:06 am
Surprisingly, the reported staff member has been dismissed today.
he got too much attention